Change your password
To change your existing password, go to Account Settings > Account and scroll to the Change Password section. Passwords must be at least 8 characters long, have at least one lowercase character, one uppercase character, and one number.
Set your mobile password
If you are using Gmail, Yahoo, or Google Apps Single Sign On, you can set and change your Expensify password in Settings > Account.
You will need this password to sign into the mobile apps. Also, some mobile phones only allow alpha-numeric passwords, so try resetting your password if you are unable to sign into your mobile.
Reset your password
To reset your password (in case you forgot it, or you still don’t have one) go to the Login page. Enter the email you signed up with, click Forgot and you’ll receive an email with a reset password link.
Click the link and you’ll be taken to a page where you can choose a new password. (Note that if you request multiple password reset emails, the previous email will immediately become invalid.)
Check your Spam or Junk Mail folder first for the email containing the reset password link.