The below steps will walk you through how to set up a new policy for your company if you are just beginning with a new Expensify account. 

Looking for a live overview of the Policy Admin role, policy management and administration? Please register for our free Collect Webinar here! For a demo or webinar of our Corporate product, head here to check out the details and get in touch with our team! Alternatively, you can reach out to

Wait, but I already have an account. I just need to create a new policy for our team/company!

If you already have an admin account and simply need to add an additional policy to your company or organization, you will want to log into the billing owner's account, go to your Admin tab, and click the "New Policy" button to create an additional policy. Alternatively, you can choose to duplicate a policy if you wish to create one with similar settings.

Ready to create your first policy? Here are the steps to get started!

✔️Create your first policy with Concierge 

Upon creating an account, you will see the below screen from your Inbox that will lead you through your policy setup. (Not sure which policy you need? Check out our pricing page which will show a comparison of all our policy features!)

You'll want to select Collect Receipts if you are a manager or accountant. This will make you the billing owner of a Corporate policy and Concierge will walk you through the setup for your company/group. You'll also be able to invite employees that will report on this policy. (Don't worry, you can invite more employees later!) 

Are you just submitting your receipts to someone else? You'll want to choose the Submit Receipts option to start a Team policy so that you can report seamlessly with others.

✔️Connect your accounting system 

We offer direct integrations with QuickBooks Online, QuickBooks Desktop, NetSuite, Xero, and Sage Intacct. Using something else? We've got you covered. We offer custom accounting templates so you can export exactly what you need from Expensify. Concierge will walk you through all the options!

✔️Add a withdrawal account 

If you're a US customer, you'll love our ACH reimbursement. Pay employees back in as little as one business day with rapid reimbursement! Outside the US? You'll just mark those reports as "reimbursed" when they're paid externally.

✔️Save time with Automatic report processing with Concierge 

Hold it — let Concierge do all the dirty work for you. Most of your reports will be totally automated. Don't pass up the opportunity for this automation domination! We can report, submit, approve, and/or reimburse on your behalf to save you and your employees time! Corporate cards needing assigned to employees? Get started on setting them up and learning how to manage them here.

✔️Remember that Inbox 

When you log in, this is where you will go to see your "to-do" list from Concierge for any reports that require action. Need to approve a report? Forgot to reimburse an employee? We've got it all nice and tidy in a handy list here.

Your Inbox tasks are also available to you on your mobile device. You can go through policy set up tasks. 

Or complete your "to-do" list from the palm of your hands. 

✔️Learn about SmartScan and

Your employees will rely on these extremely handy features for their quick receipt management.

✔️Guide your employees to Day 1 for Submitters to get started!

For a live overview of the Policy Admin role, policy management and administration, register for our free Collect Webinar!

Still looking for answers? Search our Community for more content on this topic! 

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