This error occurs when a vendor tied to a report in Expensify does not have access to a currency on the report in NetSuite. The vendor that is used in NetSuite is different depending on the type of expenses on the report you're exporting.

For reimbursable (out-of-pocket) spend, this is the report's submitter (the employee who submitted the report). For non-reimbursable (eg: company card) spend, this is the default vendor set via Settings > Policies > [Policy Name] > Connections > NetSuite > Configure.


To give a vendor access to a currency, please follow the instructions below:

  1. Navigate to Lists > Relationships > Vendors in NetSuite to access the list of Vendors:

2. Click Edit next to the Vendor tied to the report. For reimbursable (out-of-pocket) spend, this is the report's submitter. For non-reimbursable (eg: company card) spend, this is the default vendor set via Settings > Policies > [Policy Name] > Connections > NetSuite > Configure.

3. Navigate to the Financial tab:

4. Scroll down to the Currencies section and add all the currencies that are on the report you are trying to export.

5. Click Save.

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