With foreign transactions, Expensify passes over the conversion rate and currency of the original expense to NetSuite. However, if that original currency is not listed in your NetSuite subsidiary you see an Export Results Dialogue saying the currency ‘[CURRENCY]' does not exist on NetSuite.
The currency should also match what the policy is exporting from Expensify to your NetSuite subsidiary.
If you see an error that indicates that 'The currency X does not exist on NetSuite', then please re-sync your connection to NetSuite via the policy admin section, then try the export again.
This error typically occurs when you are using a non-OneWorld NetSuite instance and you attempt to export to a currency other than the standard non-OneWorld currencies: EUR, GBP, USD and CAD.
To correct in NetSuite, go to Setup > Enable Features > check the Multiple Currencies box. Here is a screenshot of what that looks like:
Once you've done this, you'll be able to add the offending currency by searching New Currencies in the NetSuite global search.
Still looking for answers? Search our Community for more content on this topic!