The below steps will walk you through how to set up a new Collect or Control policy for your company if you are just beginning with a new Expensify account. 

Looking for a live overview of the Policy Admin role, company policy management and administration? Please register for our free Admin Onboarding Webinar here! To dive right in and set up a free trial of Expensify, head here and refer to the steps below.

Wait, but I already have an account. I just need to create a new policy for our team/company!

If you already have an existing company and simply need to add an additional policy to your company or organization, you will want to log into the billing owner's account, go to Settings > Policies, and click the "New Policy" button to create an additional policy. Alternatively, you can choose to duplicate a policy if you wish to create one with similar settings.

Ready to create your first policy? Here are the steps to get started!

️Create your first policy with Concierge

Upon creating an account, you will see the below screen from your Inbox that will lead you through your Group policy setup. (Not sure which Group policy you need? Check out our pricing page which will show a comparison of all our policy features!)

You'll want to select Collect or Control if you are a manager or accountant. This will make you the Policy Billing Owner of a Group policy and Concierge will walk you through the setup for your company/group. You'll also be able to invite employees that will report on this policy. (Don't worry, you can invite more employees later!) 

️Are you just submitting your receipts to someone else? You'll want to choose the Submit Receipts option to configure your line-manager/accountant in your Settings > Policies > [Individual Policy Name] > Reports > Report Basics settings.

Connect your accounting system

We offer direct integrations with QuickBooks Online, QuickBooks Desktop, NetSuite, Xero, Sage Intacct, and FinancialForce (FFA and PSA/SRP). Using something else? We've got you covered. We offer custom accounting templates so you can export exactly what you need from Expensify. Concierge will walk you through all the options!

Note: If you only selected a Collect plan, you'll need to upgrade in order to connect to every option available!

Add a withdrawal account

If you're a US customer, you'll love our ACH reimbursement. Pay employees back in as little as one business day with rapid reimbursement! Outside the US? You'll just mark those reports as "reimbursed" when they're paid externally.

️Save time with Automatic report processing with Concierge

Hold it — let Concierge do all the dirty work for you. Most of your reports will be totally automated. Don't pass up the opportunity for this automation domination! We can report, submit, approve, and/or reimburse on your behalf to save you and your employees time! Corporate cards needing assigned to employees? Get started on setting them up and learning how to manage them here.

️Remember that Inbox

When you log in, this is where you will go to see your "to-do" list from Concierge for any reports that require action. Need to approve a report? Forgot to reimburse an employee? We've got it all nice and tidy in a handy list here.

Your Inbox tasks are also available to you on your mobile device. You can go through policy set up tasks or complete your "to-do" list from the palm of your hands.

️Learn about SmartScan and

Your employees will rely on these extremely handy features for their quick receipt management.

️Guide your employees to Day 1 for Submitters to get started!

For a live overview of the Policy Admin role, policy management and administration, register for our free Admin Onboarding Webinar!

If you can't wait for a live session, watch it here:

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