SmartScan is enabled for all Control plan policies to facilitate the Concierge Receipt Audit feature for Policy Administrators and approvers benefits. You cannot disable SmartScan when defaulted to a Control policy. 

For all other policies, to disable SmartScan:

  • Log into your account on 
  • Go to Settings > Your Account > Preferences. Scroll down to "SmartScanning" and turn this off if you wish.
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